Partnership expands nationwide technician coverage and reinforces Vivreau’s commitment to responsive, consistent customer service

HOBOKEN, N.J., Nov. 10, 2026 /PRNewswire/ — Vivreau, North America’s leading sustainable water solutions provider, today announced a strategic partnership with ServiceIT, which will serve as Vivreau’s primary national service partner across North America.

The partnership represents an important step in Vivreau’s customer experience strategy, providing broader technician coverage, faster response times, stronger service-level performance and a more consistent service experience for customers.

“Exceptional service is a critical part of the experience our customers expect,” said Dan Marquiss, VP Service at Vivreau. “This partnership with ServiceIT gives us the national reach, responsiveness and consistency to support customers wherever they operate, while maintaining the high standards expected from Vivreau.”

ServiceIT brings significant field-service scale to the partnership. Their coverage across all 50 U.S. states and advanced service technology platform will help elevate the experience provided to Vivreau clients.

“Vivreau has built a product that customers love, and our job is to make sure every service visit lives up to that experience,” said Andrew Evans, CEO of ServiceIT. “We pair a nationally trained technician team with our own field service technology, logistixAI, so Vivreau and its customers get fast response, clear communication and maximum uptime at every location. We are proud to be Vivreau’s national service partner and look forward to supporting their customers wherever they live, work, meet and gather.”

As part of the partnership, ServiceIT technicians attending Vivreau customer sites will carry Vivreau Certified Technician ID Cards, helping provide customers with a clear and consistent service experience from scheduling through completion. Customers will also receive information about technician presentation standards during the scheduling process.

The partnership is designed to strengthen four critical elements of the Vivreau service experience: responsiveness, consistency, communication and uptime.

About Vivreau

Vivreau believes it’s time to Reimagine Your Water. By transforming locally sourced water into an elevated drinking experience, Vivreau brings great tasting still, sparkling, and hot water exactly where people live, work, meet, and gather. Our advanced water solutions combine thoughtful design, exceptional performance, and filtration technology to deliver a more enjoyable experience without relying on single-use bottles and cans. From hospitality and workplaces to a growing range of commercial environments, Vivreau helps organizations rethink how water is served, experienced, and enjoyed.

About ServiceIT

ServiceIT is a trusted service and technical support partner helping businesses keep their equipment operating reliably and efficiently. With a focus on responsive service, technical expertise, and exceptional customer care, ServiceIT provides installation, maintenance, repair, and ongoing support for commercial equipment. By combining experienced technicians with a customer-first approach, ServiceIT helps organizations protect their investment, minimize disruption, and deliver a consistently high-quality experience.

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SOURCE VIVREAU Advanced Water Systems